We offer international shipping to destinations including Australia, Europe, Canada, the USA, and many more. For any questions regarding shipping, please contact us.
We collect payment only for the item and shipping at checkout. Any applicable customs duties or taxes are handled by your local customs authority. The shipping provider will notify you directly if there are any additional charges.
Yes. You can specify an alternate shipping address during checkout, and we will ensure your order is delivered accordingly.
We typically require 5 to 7 business days to process and handle your order.
Custom services such as ring sizing or bespoke designs may require additional time. If you need your order urgently, please contact us with your preferred delivery date.
Absolutely. All MVB shipments are fully insured during transit and require a signature upon delivery. We take multiple security measures to ensure your jewellery reaches you safely.
We accept returns within 14 days of delivery. For full details, please refer to our Return Policy.
Yes. You can upgrade any MVB purchase by exchanging it for store credit toward a new piece. The original item must be in good condition and include all lab grading documents. Customers are responsible for shipping costs.
We accept all major payment methods:
- Visa
- MasterCard
- American Express
- Bank Wire Transfers
As per UAE regulations, a 5% VAT will be applied to all products and services.
Unfortunately, split payments across multiple credit cards are not supported.
No. Our prices are final and competitive, reflecting the best possible value for our craftsmanship and product quality. However, should you have any questions, please contact us at
Yes. Ring and Bracelet sizing is complimentary. Please check the Size Guide and to identify an accurate size that works best for you. Finally, select your preferred size when adding the jewellery to your cart.
Yes. We specialize in bespoke jewellery. Whether you want to create a design from scratch or modify an existing one, our in-house designers and diamond specialists will work with you to bring your vision to life.
We are committed to protecting your privacy. We do not share your information without prior consent. For more details, please review our Privacy Policy.